Termos de Pagamento

All prices, invoices, proposals, and charges issued by Cyber Glider Solutions are in United States Dollars (USD) unless otherwise explicitly stated in writing.

If a client requests pricing in another currency, any currency shown is for reference only. The actual charge will be processed in USD, and currency conversion fees are the client's responsibility.

Service prices may vary based on project scope, complexity, required integrations, custom development, and ongoing support needs.

• Prices shown on our website are general estimates or starting prices and are not guaranteed until confirmed in a written proposal or invoice
• Custom quotes are valid for 30 days from the date of issue unless otherwise stated
• Cyber Glider Solutions reserves the right to adjust pricing for new projects, new billing cycles, or changes in service scope
• Any price changes to active recurring services will be communicated with at least 30 days' notice

Payment due dates are stated on each invoice. Unless otherwise specified:

• Invoices are due upon receipt, or within the due date shown on the invoice
• Setup fees must be paid in full before project work begins
• Monthly recurring fees are due on the billing date stated in your service agreement or invoice
• Project milestone payments are due upon milestone delivery or as specified in the project agreement

Work will not begin until the required payment has been received and confirmed.

Cyber Glider Solutions may require a deposit or advance payment before beginning certain services.

• Deposits for custom projects are typically 50% of the total project fee, unless otherwise stated in the proposal
• Deposits are applied toward the total project cost
• Deposits are non-refundable once work has begun (see our Refund Policy)
• The remaining balance is due upon project completion or as specified in the milestone schedule

Partial payments may be accepted for larger projects at Cyber Glider Solutions' discretion.

• Partial payment schedules must be agreed upon in writing before work begins
• Work may pause if a scheduled partial payment is missed
• Partial payments do not constitute a waiver of the remaining balance
• Outstanding balances remain due regardless of the stage of the project

Monthly or annual recurring services are billed automatically on the schedule stated in the service agreement.

• Recurring payments are charged to the payment method on file on or around the billing date
• Clients are responsible for keeping payment information current
• Failed recurring payments will be retried, and services may be paused or suspended if payment is not collected after retry attempts
• Annual subscriptions will renew automatically unless a cancellation notice is received at least 30 days before the renewal date

See our Cancellation Policy for details on stopping recurring billing.

If payment is not received by the due date:

• Cyber Glider Solutions may pause or suspend work until payment is received
• Access to active services, customer portals, shared tools, and configured systems may be temporarily restricted
• Cyber Glider Solutions may send payment reminders by email, phone, or other contact methods on file
• Accounts with unpaid balances outstanding for more than 30 days may be subject to service termination
• Cyber Glider Solutions reserves the right to pursue collection of unpaid balances through available legal or collection channels

If you anticipate difficulty making payment, contact us promptly at admin@cyberglidersolutions.com. We may be able to arrange an alternative payment schedule.

Cyber Glider Solutions currently accepts payments through the methods described in your invoice or proposal, which may include:

• Credit and debit cards (processed securely through a licensed payment processor)
• Bank transfer or ACH (where available)
• Online invoicing platforms
• Other methods as stated on the invoice

Payment details will be provided on your invoice. Do not send payment information by unsecured email.

Prices listed by Cyber Glider Solutions do not include applicable taxes unless stated otherwise.

• Clients are responsible for any applicable sales tax, VAT, GST, or similar taxes in their jurisdiction
• Cyber Glider Solutions will add applicable taxes to invoices where legally required
• International clients may be subject to withholding taxes or import duties in their own country; these are the client's responsibility
• Payment processor fees, wire transfer fees, or currency conversion fees are the client's responsibility and will not be deducted from the invoice total

If you believe an invoice contains an error, contact us in writing within 7 days of the invoice date.

• Send your dispute to admin@cyberglidersolutions.com with your invoice number and a description of the issue
• We will review and respond within 5 business days
• Undisputed portions of an invoice remain due on the original due date

Initiating a chargeback or payment reversal without first contacting Cyber Glider Solutions may result in service suspension and may affect your ability to work with us in the future.

For billing questions, invoice requests, or payment assistance, contact us at: