Terms & Conditions

Cyber Glider Solutions provides business technology services, which may include:

• AI chatbot setup
• CRM setup and automation
• Workflow automation
• Appointment booking systems
• Lead capture and qualification systems
• AI-assisted business tools
• Client support workflows
• Reporting systems
• Website or landing page support
• Business process improvement services

Our services are designed to help businesses improve organization, communication, follow-up, and operational efficiency.

Cyber Glider Solutions may provide estimates, examples, audits, evaluations, recommendations, or projections related to time savings, cost savings, lead follow-up, business efficiency, or automation value.

These are estimates only.

We do not guarantee:

• Specific revenue increases
• Specific sales results
• Specific lead conversion rates
• Guaranteed time savings
• Guaranteed customer growth
• Guaranteed business outcomes
• Guaranteed platform performance

Results depend on many factors, including the client's business model, market, offer, staff, follow-up, customer demand, pricing, operations, and use of the systems provided.

You agree to use our website lawfully and responsibly.

You agree not to:

• Use the website for illegal purposes
• Attempt to hack, disrupt, or damage the website
• Submit false or misleading information
• Copy or misuse website content
• Interfere with website security
• Upload harmful code, malware, or malicious content
• Use our website or services to violate the rights of others

We may restrict or block access to users who misuse the website.

Any consultation, evaluation, audit, or recommendation provided by Cyber Glider Solutions is for general business planning and informational purposes.

Recommendations are based on information available at the time and may change as we learn more about your business, systems, goals, budget, or technical requirements.

A consultation or evaluation does not create a service agreement unless both parties agree in writing.

Prices, packages, timelines, and service descriptions may vary depending on the project scope, client needs, software requirements, integrations, custom work, and ongoing support needs.

A proposal is not final until approved by Cyber Glider Solutions and accepted by the client.

Cyber Glider Solutions may refuse, revise, or withdraw a proposal before payment or formal acceptance.

Payment terms will be stated in the applicable invoice, proposal, contract, or service agreement.

Unless otherwise agreed in writing:

• Setup fees must be paid before work begins
• Monthly maintenance fees must be paid on schedule
• Work may pause if payment is late
• Access to services may be limited or suspended for nonpayment
• Custom work may require partial or full upfront payment

Payments are not considered received until they are successfully processed and cleared.

Refund eligibility depends on the service, project stage, and written agreement.

Because many services involve strategy, setup, configuration, digital labor, software setup, and custom implementation, fees may be non-refundable once work has begun.

Unless otherwise stated in writing:

• Completed work is non-refundable
• Setup fees are non-refundable once work begins
• Monthly maintenance may be canceled according to the applicable agreement
• Cancellations must be submitted in writing
• Refunds are not provided for delays caused by missing client information, lack of access, third-party platform issues, or client non-response

Clients are responsible for providing accurate, complete, and timely information.

This may include:

• Business name
• Contact information
• Branding materials
• Website access
• CRM access
• Calendar access
• Service descriptions
• Pricing information
• FAQs
• Customer communication preferences
• Legal or compliance requirements specific to their industry

Clients are also responsible for reviewing and approving content, workflows, automations, and messages before launch.

Cyber Glider Solutions is not responsible for delays caused by incomplete information, missing access, late approvals, or third-party platform restrictions.

Our services may involve third-party platforms such as CRM systems, automation tools, hosting providers, payment processors, email systems, calendar tools, chatbot platforms, AI tools, or analytics tools.

Cyber Glider Solutions does not own or control these third-party platforms.

We are not responsible for:

• Platform outages
• Pricing changes
• Feature changes
• Account suspensions
• Integration failures
• API limitations
• Third-party billing issues
• Changes in third-party terms or policies

Clients are responsible for maintaining their own accounts, subscriptions, passwords, billing, and compliance with third-party platform terms.

Cyber Glider Solutions may configure AI-assisted tools, chatbots, automations, or workflows.

AI and automation tools may produce errors, misunderstand requests, fail to respond correctly, or require human review.

Clients are responsible for monitoring automated systems and reviewing important communications, especially when messages involve pricing, legal, medical, financial, sensitive, or high-impact information.

Cyber Glider Solutions does not guarantee that AI or automation tools will be error-free.

Clients are responsible for ensuring that any content, data, images, logos, customer lists, marketing materials, messages, claims, or business information they provide are accurate, lawful, and authorized for use.

Clients are responsible for complying with laws that may apply to their business, including privacy, marketing, advertising, consumer protection, industry-specific regulations, and data protection laws.

Cyber Glider Solutions does not provide legal, tax, accounting, medical, financial, or compliance advice.

Cyber Glider Solutions owns or retains rights to its original templates, systems, processes, training materials, workflows, documents, website content, business methods, and internal materials unless otherwise agreed in writing.

Clients retain ownership of their own business content, branding, logos, customer data, and materials they provide to us.

Custom deliverables created for a client may be licensed, transferred, or assigned according to the applicable written agreement.

Clients may not copy, resell, distribute, or reuse Cyber Glider Solutions templates, systems, processes, or materials outside the agreed project without written permission.

Cyber Glider Solutions may receive confidential business information while providing services.

We will take reasonable steps to protect confidential information and use it only for the purpose of providing services, unless disclosure is required by law or authorized by the client.

Clients also agree not to disclose Cyber Glider Solutions confidential materials, pricing strategies, internal processes, templates, or private business information without permission.

Clients may need to provide access to websites, CRMs, calendars, software accounts, forms, email tools, hosting platforms, or other systems.

Clients are responsible for providing accurate access and maintaining account ownership.

Cyber Glider Solutions may request temporary access, limited permissions, or administrator access where needed to perform services.

Clients are responsible for removing or updating access when a service relationship ends.

Maintenance services may include updates, minor adjustments, troubleshooting, monitoring, support communication, or workflow assistance depending on the package purchased.

Maintenance does not automatically include:

• Unlimited revisions
• New custom features
• Major redesigns
• New integrations
• Emergency support
• Platform migration
• Advanced troubleshooting outside the original scope
• Work caused by third-party platform changes

Additional work may require a new quote or change request.

Any request outside the approved scope may be treated as a change request.

Change requests may require:

• Additional fees
• Updated timeline
• Written approval
• Additional technical review
• Additional platform costs

Cyber Glider Solutions is not required to perform out-of-scope work without written agreement.

To the maximum extent permitted by law, Cyber Glider Solutions is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, business interruption, or reputational harm.

Our total liability for any claim related to services is limited to the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law.

Information on this website or provided through consultations is for general business and technology planning purposes.

Cyber Glider Solutions does not provide legal, tax, accounting, medical, financial, employment, immigration, or regulated professional advice.

Clients should consult qualified professionals for advice specific to their situation.

Cyber Glider Solutions may refuse or discontinue service if:

• A client requests illegal, unethical, harmful, or deceptive work
• A client fails to pay
• A client provides false or misleading information
• A client abuses team members or contractors
• A project becomes technically or legally inappropriate
• A client repeatedly requests work outside the approved scope
• Continuing the relationship would create unreasonable risk

Cyber Glider Solutions may update these Terms & Conditions at any time.

The updated version will be posted on this page with a new effective date.

Continued use of the website or services after updates means you accept the revised terms.

These Terms are intended to be governed by the laws applicable to Cyber Glider Solutions, unless a written agreement states otherwise.

Because Cyber Glider Solutions may work with clients in different countries, specific contracts or service agreements may include additional terms depending on the client, location, service type, or legal requirements.

Program Name: Cyber Glider Solutions

By providing your phone number and opting in to receive text messages, you agree to receive SMS messages from Cyber Glider Solutions.

Message types may include:

• Inquiry follow-ups
• Appointment reminders
• Service updates
• Customer support messages
• Account and service notifications

Message frequency may vary. Message and data rates may apply.

You can cancel SMS messages at any time by replying STOP. After you send STOP, we may send one final confirmation message to confirm you have been unsubscribed.

You can reply HELP at any time for assistance.

For support, contact Cyber Glider Solutions at: admin@cyberglidersolutions.com.

Consent to receive text messages is not a condition of purchase.

If you have questions about these Terms & Conditions, contact us at: